- Telecom Service Provider
Business Analytics and Big Data Solutions
- India-Africa based
The predictive model solution involves:
- Churn Management: For the Churn Management, the solution built provides output in the form of churn probability scores for the subscribers. The Subscribers are sorted in descending order of churn scores to divide them into ten deciles (groups). The top 3 deciles capture 88% of churners. The model is refreshed every 7 days.
- The project was done at 100% offshore following Agile methodologies with regular stand-up meetings and discussions over Microsoft Teams and Skype.
Potential business benefitted from the above exercise resulted in revenue increase of around USD 1.8 Million.